SHIPPING + REFUND POLICY

We ship via USPS. We aim to ship orders within 2 to 4 days of receiving your order. Please be aware of the current international situation and expect small delays.

You will receive an email with a tracking number once your order ships. 

We currently ship to the US and Canada.

International orders are shipped via the least expensive method in order to save you costs. Please note that you, the international buyer, are responsible for all customs fees and expenses, if they should arise.

ALL SALES ARE FINAL. We do not do refunds or returns due to the nature of our products. 

Damaged and lost packages will need to be filed with the shipping carrier as we have no control over what happens during shipments. 

THE CLEO-SYMONE COLLECTION IS NOT RESPONSIBLE FOR THE MISUSE OF OUR PRODUCTS.